AI vs. Hype: What ChatGPT really means to project managers

Unless you have been hiding under the proverbial rock in the last few years you would have heard the words AI or ChatGPT being dropped into blogs like this one or chatted about in meetings, generally with a bit of a mix of both excitement and concern. But if you are one of the many people considering embarking on a project management career or are already in one and want to establish your certifications with either PRINCE2, PRINCE2 Agile, AgilePM or APM then its completely understandable you might be asking: What is hype and what is helpful?

AI Isn’t Coming for Your Job—It’s Going to Help You Do It Better

AI tools like ChatGPT can provide insight on many tasks that a PM undertakes but it can’t replace you. They don’t lead efficient teams through their communication skills, don’t make calls based on things that sit outside the stats, or can manage stakeholders through effective relationship management. They can help you streamline your documents, information and also increase your insights and communication plans - skills that sit at the heart of qualifications like PRINCE2® 7 and AgilePM®.

For example:

• PRINCE2®’s focus on documentation and planning? ChatGPT can help draft business cases, project briefs and summarise lessons learned.

• AgilePM®’s Use ChatGPT to refine user stories or draft communications for daily stand-ups and as an information delivery tool.

• APM’s sheer volume of information can be effectively summarised by ChatGPT.

How ChatGPT is actually being used

Let’s move beyond the buzz. Here are some practical ways current project managers are using ChatGPT:

Generate ideas: Struggling with stakeholder engagement strategies? Ask ChatGPT for suggestions. Base it on different personas to get the most out of it.

Template production: Need a project charter, Ghantt chart or communication plan? ChatGPT can build a solid first draft in seconds—ready for you to refine and tailor.

Study support: Preparing for a PRINCE2® or APM exam? No need to buddy up with anyone to test you. ChatGPT can quiz you, summarise key concepts or even revise information for you in more simple terms if you are struggling to understand it.

Data summarisation: Upload meeting notes or long reports and get clear, concise summaries. Get Chat GPT to summarise your communications on them.

Why Your Skills Still Matter Most!

AI is exactly as its name states…Artificial! It can’t replace the critical thinking, leadership, and decision-making that a project requires of you. That’s why qualifications like PRINCE2®, Agile or APM PMQ are still so valuable—they develop your ability to apply knowledge in real-world settings. AI can certainly help you run your projects more effectively and also study with more time efficiency but it can’t do what you do:

• Adapt to changes unless you tell it to

• Negotiate conflict

• Motivate teams through uncertainty

So, Should You Still Get Qualified? Absolutely.

In fact, project management qualifications are more relevant than ever in an AI-enhanced world. They give you a structured approach, proven methodologies, and credibility—especially when tools like ChatGPT make “looking like you know what you’re doing” easier than ever.

The people who thrive in this AI-supported future will be those who combine expertise with technology. 

Final Thought: AI Is the Assistant—You're the Architect

If you're considering taking a project management qualification, don’t let AI intimidate you. Let it support you. With the right training, you won’t just keep up—you’ll stay ahead.

Want to explore PRINCE2®, AgilePM® or APM qualifications with AI in mind? 

Summary Project Management with ChatGPT on Amazon Kindle and Audible: 

This book provides a comprehensive understanding of project management principles, processes, and tools, integrating the use of AI tools like ChatGPT to enhance efficiency in communication, planning, monitoring, and execution.

The book will cover the project management lifecycle, team management, task prioritization, risk management, and leveraging AI for enhanced decision-making. This book balances theoretical project management concepts with practical applications of ChatGPT to enhance productivity and decision-making in various phases of a project.

Catch a sample of the audiobook on Amazon 

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